American Citizen Services (ACS) is part of Consular Services, based at the U.S. Embassy in Samoa. Assistance is provided to American citizens, including but not limited to Passport services, Consular Reports of Births and Deaths Abroad, and Notarials. In emergency situations, including deaths, arrests and crisis situations, please contact ACS or by phone (685) 21631/22696/21452 ext 2222. After hours, leave a message for the Duty Officer at (685) 777 1776.
Smart Traveler Enrollment Program (STEP)
The State Department (DOS) recently launched the Smart Traveler Enrollment Program (STEP). It allows U.S. citizens to record foreign trips and residence information that DOS can use to communicate with and assist citizens in an emergency.
U.S. citizens who travel or reside abroad can also access this site. We invite you to enroll yourself and your family and become acquainted with STEP. If you are already registered with this Embassy, please enroll using STEP to update your records. STEP for U.S. citizens allows you to enroll and update your own records, making it easier for you to keep your information current. This also includes your travel itineraries. The data you provide is accessed only by cleared personnel in Embassies, Consulates, and DOS, and releasable only under provisions of the Privacy Act.
Counter Hours for the U.S. Embassy Apia
Please be advised the new Counter Hours for the U.S. Embassy Apia. For general enquires Mon-Fri from 9:00am to 11:00am. In addition our computer in the waiting room is available for use from 9:00am to 12:45pm. Please note this computer can only access to the U.S Government websites to download forms, book appointments and register to vote in the U.S elections.
- Passport Services for American Citizens
With the exception of adult passport renewals, passport applications require an appointment with a U.S Consular Officer. Click here for further information and to schedule appointment.
- Emergency Services for
If you have a legitimate American citizen emergency (death, arrest, welfare & whereabouts query) you can leave a message for the duty officer at + 777 1776.