Social Security & Veteran's Affairs FAQs
I’m 62, retired and want to apply for my Social Security retirement benefits. How can I do this?
You may contact the American Citizen Services section at the Consulate General to request the initial claims questionnaire.
Upon completion, the questionnaire and supporting documents will be forwarded to the Social Security Regional Office at the American Embassy, Manila at 0011-632-522-1514. For more information, consult the Social Security Online website.
How do I change my name on my Social Security card?
You may change your name on your Social Security card by completing application form SS-5 (from the Social Security Online website). Submit it with your original name change documents, e.g. marriage certificate or current passport showing the old and new names, to the Consulate General.
I need to change my address on my Social Security record. What form do I need?
No form is required. Just send in your written request to the American Citizen Service section at the Consulate General with your full name, correct address and your Social Security number. Alternatively, you may contact Social Security in the U.S. on 0011-1800-772-1213 and report your change of address.
How can I have my Social Security payments paid to my U.S. bank?
You may have your payments paid by direct deposit to your U.S. bank by completing form SF1199a (from the Social Security Online website). A New Zealand direct deposit form is available from the Consulate General in Auckland.
I need proof of what I receive from Social Security. What form can I use?
You may request a statement of benefits from the Regional Social Security Office at the Embassy in Manila by telephone: 0011-632-522-4716 or by email: Ssad.Varo.Manila@ssa.gov
You will need to provide your Social Security number and address.
I would like to apply for Veteran Affairs benefits. How can I do this?
Where can I get an estimate of benefits that I (and my family) may be eligible for now and in the future?
I would like to change my address for receipt of my monthly Veterans benefits. What form should I complete?
Contact the Regional Social Security Office at the U.S. Embassy in Manila by telephone: 0011-632-522-4716 or by email: Ssad.Varo.Manila@ssa.gov
Upon my death, will my spouse be paid a benefit?
Your surviving spouse may be entitled to receive a payment. Further information concerning surviving spouse entitlement may be obtained from the Department of Veterans Affairs website for Veteran benefits, or the Social Security Online website for Social Security benefits.
If you still have Federal Benefits questions, please contact the regional office of the Social Security Administration by email: Ssad.Varo.Manila@ssa.gov or by telephone: 0011 632 522 4716.
For Veterans Administration (VA) questions, please contact the VA by email: VAVBAPIT/RO/FORSINTMAIL@vba.va.gov or by telephone: 0011 1 412 395 6272. Alternatively, you may contact the American Citizen Services section at the Consulate General in Auckland.
For further information please see the Social Security Administration webpage.
The United States Embassy in Apia will hold its next Visa Interview Week from April 8 - 12, 2013. Find out all the details: Visa Week
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The online calendar for scheduling appointments will open Tuesday January 22nd from 2:30pm Apia date and time until all available slots have been filled. Please do not call or email the Embassy for an appointment, any slots that become available via cancellation will be released automatically into the online calendar. [more details]
US Ambassador to New Zealand and Samoa David Huebner announced today the United States was providing a further US$100,000 (NZ$119,000) to the Samoa Red Cross Society for immediate cyclone relief efforts.
“With thousands of people displaced and many homes destroyed, we’re committed to doing what we can to help our friends in Samoa,” Ambassador Huebner said.The US$100,000 in funds was in addition to the US$50,000 announced on Friday evening.
The additional funds were being provided to the Samoan Red Cross for emergency support to families with damaged or destroyed homes while the Government of Samoa sought longer term solutions. [read statement] [how to donate]